Customization
The CareScope solution was built as a configurable and flexible solution. However on some occasions customer requirements will require a change that cannot be done without added development. While we continuously add new features during our product cycle, if an item is needed right away we are able to address that with a customized development solution. Design and requirements are detailed and are provided so the customer can sign off on the work before any changes are made. Requirements are submitted for development and the customizations will be included with a service pack or a release depending on the stage of the product cycle.